How to set holiday schedules Part 1
Hello, in today's video, we will explore how to set holiday and out-of-office services in UBOS. You can now set up holiday schedules and office hours while creating a business or a site. Schedules created at the business level are automatically applied across all sites within the business. These schedules are editable and can be modified whenever needed.
First, letβs see how to set holiday and out-of-office services for hunt groups, auto attendants, and call queues. From the left bar, click on "Client," then select "Business." Choose your desired business from the top blue bar, click on "Settings," then "Schedules," and finally click on "Time Schedules" on the right-hand side. Click on "Add," select "Advanced Schedule," insert an event name, and hit save. Click the "Add" button again, insert an event name, start and end date, check the "All Day Events" box, and click save. Your time schedules are now set.
Next, let's look at how to set holiday schedules. Go back to the customer homepage, and from the top blue bar, click on "Settings," then "Schedules," and then "Holiday Schedule." Click on the "Add" button on the right-hand side. Add your schedule name, for example, "2022," tick the "Select Event" box, complete the event name, tick the "All Day Event" box, and select the start and end date. Remember to hit the save button.
Thank you for joining this demo. Here at Iristel, we continuously strive to improve and provide services that positively impact your daily operations. We look forward to continuing to serve you in the future.
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