Welcome to another video in our Quick Start series. Today's topic is how to view or change call forwarding options. First, select the business user from the left navigation panel. Enter the user's name in the search field and click on the user's name. In the user preferences, navigate to the service configuration at the top. Scroll down to the call forwarding options where you can see if an option is activated (green) or deactivated (red).

You have multiple call forwarding options:

1. Call Forward Always: forwards every call.

2. Call Forward Busy: forwards calls when no more lines are available.

3. Call Forward No Answer: forwards calls if you are on another call and can't answer.

4. Call Forward Not Reachable: forwards calls if all your devices are unregistered, such as during an internet outage.

To activate an option, click on the desired option, check the enable box, enter a phone number in the text field, and select save. If you want the call forwarding to be temporary, you can set the time and date for it to stop by using the calendar. It will automatically disable at that time.

That concludes how to view or change call forwarding options. Thank you for joining this demo. Here at Iristel, we continually look for ways to improve and provide services that impact your day-to-day operations. We look forward to continuing to serve you in the future.