This short follow-up explains the two sections you fill in when creating a holiday: Campaigns, for voice, where you select the sound callers hear; and Channels, for non-voice channels such as WhatsApp and web chat, where you type the holiday message in the text box.

Script: Manage Holidays in uContact (Part 2)

When you're creating a new holiday, you have two sections: Campaigns and Channels.

Campaigns covers everything that has to do with voice. This is where you would upload your sounds.

Channels covers everything that has nothing to do with sound — for example, WhatsApp or web chat. For this section, your message goes in the text box here. This is where you type the message for your channel for your holidays.