Hi, and welcome to this walkthrough of the registration process for our new ticketing portal.

To register, you have two options. First, you can visit the **Iristel website**, click on the **Support** button, and then select **Support an Inquiry**—this will take you directly to the portal. The second option is to go directly to the portal by typing **support.iristel.com** into your browser’s URL bar.

To begin the registration process, go to the **top right-hand corner** of the page and click on **Register**.

A few important things to remember before you start:

* You must have an **active Iristel account**.

* You’ll need to use a **business email address** to create tickets.

* For the **registration code**, use the **main telephone number** associated with your account.

Once you’ve entered all the required information, check the boxes for **“I agree”** and **“I am not a robot,”** then complete the puzzle. After that, submit the registration form.

You’ll receive a confirmation that your **email address and name** have been successfully registered, allowing you to create cases in the portal.

Soon after, you'll get an **email with your login credentials**, which includes your **username** and a **temporary password**. Please note:

* The **username is permanent**.

* The **password is temporary**, so you’ll be prompted to **change it the first time you log in**.

Once you reset your password, you're ready to go. You can now **sign in and start creating support cases**.

Thank you for joining this demo. At Iristel, we’re always working to improve your experience and provide services that support your day-to-day needs. We look forward to continuing to serve you in the future.

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