Dubber

5

Videos

10:32 min

Beginner

Summary

Learn how to use the Dubber call recording portal. This course covers how to log in, navigate the recording dashboard, find and filter call recordings by agent, department, tags, stars, search and date, and use the user menu to manage your profile, bulk downloads, the new experience, help and secure log out.

Lessons in this course

How to Log In to Dubber

How to log in

Learn how to log in to the Dubber call recording portal and reset a forgotten password.

The Dubber Dashboard

Dashboard

An overview of the Dubber call recording dashboard and the information shown for each recorded call.

Find & Filter Recordings

Find and filter the call recordings

Learn how to find call recordings in Dubber by agent, department, recording type, tags, stars and search.

Find & Filter: Part 2

Find and filter the call recordings (part 2)

Learn how to filter Dubber call recordings by date, including a custom date.

The Dubber User Menu

User menu

A tour of the Dubber user menu: home, recordings, account, profile, downloads, new experience, help, version and log out.